Typical Property Management Tasks

Over Christmas, the top half of a huge tree fell off and crashed down into the garden of the next door house, demolishing a length of expensive brush fencing and damaging the neighbour's roof.
Do you know your legal obligations in this situation? We do. The owner lives locally, but has given Ray White Beecroft authority to act on his behalf with his home insurance company, removing the debris on his side of the fence (which is already well under way) and sharing the cost of the fence with the neighbour.
Soon after, while investigating a sewer problem in another Beecroft property, our property manager followed the contractor's invitation to peer down the inspection hole. About two meters down, the sewer pipe is seen to be cracked! It's going to be quite expensive to fix. The owners live out of state, but are confident to rely on Ray White Beecroft's experienced property management team and have authorised us to project manage the issue on their behalf.
A tenant reports excessive pool water loss. Last year we dealt with quite a few leaking pools and are getting pretty good with them, minimising the cost of specialist attendances. Another tenant reported termites, and the owner has tasked us to attend to this. A third tenant reported black spots in the water.
All this is just part of our Property Management department's typical week, showing why you need a competent and ethical team to manage your investment property.