Tuesday, July 20, 2010

Ray White Beecroft Emails

In an earlier blog I warned that Ray White Beecroft had lost our email system during the power failure on 7 July. We reverted to a backup email system while the relevant databases were restored on our server, and have only just put everything back to normal operation.

In the process we may have lost some incoming emails dated after 6 July, or not responded promptly to some emails, for which we apologise and ask you please to contact us if you think this has happened to you.

Fortunately our Disaster Recovery system, with frequent automatic back-ups onto hard disks, and frequent cycling of physical hard disks to ensure a recent copy of all our information is always stored off site, is working fine. No actual information (property details, transactions, letters, etc) was lost.

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